Enertech Trading LLC – Web & Software Solutions
Your Privacy, Data & Security Protection Statement
This Privacy Policy explains how Enertech Trading LLC – Web & Software Solutions (“Enertech,” “we,” “our,” or “us”) collects, stores, uses, protects, and manages the personal information of visitors, clients, partners, and users who interact with our website, services, applications, and digital products.
By accessing our website, submitting information, or engaging in our services, you consent to the data practices described in this policy.
This Privacy Policy applies to all users across the United States and internationally.
1. INFORMATION WE COLLECT
Enertech collects several types of information to provide, maintain, and improve our services.
1.1 Personal Information Provided by You
We may collect the following personal information when you:
- Submit a contact form
- Request a quote or proposal
- Sign a project agreement
- Subscribe to newsletters
- Purchase hosting or digital services
- Create accounts on our platforms
- Provide feedback or support requests
- Communicate via email or phone
Examples include:
- Full name
- Email address
- Phone number
- Company name
- Business address
- Job title
- Project details
- Budget information
- Login credentials (hashed/encrypted)
- Support messages
1.2 Technical & Usage Information
When you visit our website or use our services, we automatically collect:
- IP address
- Browser type and version
- Device type
- Operating system
- Referral URLs
- Pages visited
- Time spent on pages
- Click behavior
- Session data
- Cookie identifiers
- Access timestamps
1.3 Payment Information
When purchasing services, payments may be processed through:
- Stripe
- PayPal
- Bank transfers
- Payment gateways
Enertech does not store full payment card details.
Sensitive payment information is handled directly by secure, PCI-compliant payment providers.
1.4 Project & Service Data
Clients who engage our services may provide:
- Branding materials
- Business documents
- Credentials for platforms
- Content and images
- Technical specifications
- API keys (if needed)
- Cloud/hosting access
All project data is treated with strict confidentiality.
2. HOW WE USE YOUR INFORMATION
Enertech uses collected information to:
- Build and deliver digital products
- Respond to inquiries
- Provide quotations & proposals
- Improve website performance
- Enhance customer experience
- Process payments
- Provide customer support
- Maintain hosting & technical maintenance
- Develop software, websites, and apps
- Implement marketing communication
- Customize content and user experience
- Improve internal operations and analytics
- Detect errors and enhance security
Information is used solely for legitimate business and service delivery purposes.
3. LEGAL BASIS FOR PROCESSING
Enertech processes personal data under the following legal bases:
- Consent – when users submit information knowingly
- Contractual necessity – required to deliver purchased services
- Legitimate interest – to improve services and protect our systems
- Legal obligation – when required under U.S. law
- Security & fraud prevention – protecting both parties from misuse
4. SHARING OF INFORMATION
Enertech does not sell your data to third parties.
We may share information only when necessary to:
- Execute a project
- Provide hosting services
- Integrate APIs or cloud platforms
- Process payments
- Deliver email services
- Conduct analytics
- Comply with law enforcement
- Prevent fraud or security threats
Possible data-sharing examples:
- Hosting providers (AWS, Google Cloud, Azure, etc.)
- Email service providers
- Payment processors
- Software libraries & APIs
- Analytics tools (Google Analytics, etc.)
- Subcontractors strictly under NDA (if required for project task execution)
All external partners follow strict privacy and security standards.
5. COOKIES & TRACKING TECHNOLOGIES
Enertech uses cookies to:
- Improve website performance
- Track user behavior
- Personalize content
- Provide analytics
- Enhance security
Types of cookies used:
- Essential cookies
- Analytics cookies
- Performance cookies
- Session cookies
- Advertising cookies (if applicable)
Users may disable cookies through browser settings; however, some features may not function correctly.
6. DATA STORAGE & SECURITY MEASURES
Enertech implements robust security measures to protect client and user data:
- SSL encryption
- Secure servers
- Password hashing
- Firewalls
- Malware scanning
- Access controls
- Encrypted backups
- Intrusion detection
- API security
- Cloud security protocols
Although we follow best practices, no digital system can guarantee 100% protection from cyber risks.
Clients are encouraged to maintain their own security hygiene.
7. DATA RETENTION POLICY
Enertech retains data only for:
- Service delivery
- Legal compliance
- Accounting
- Future project support
- Security & auditing
Retention periods vary:
- Contact form submissions: 12–36 months
- Project files: retained during active relationship
- Financial records: minimum 5–7 years (mandatory under U.S. law)
- Server logs: 30–180 days
- Marketing contact lists: until user unsubscribes
Clients may request data removal where legally permissible.
8. YOUR RIGHTS (U.S. & INTERNATIONAL USERS)
Depending on your location, you may have the right to:
- Access personal data
- Update information
- Request deletion
- Restrict processing
- Withdraw consent
- Request data copies
- Object to data usage
Requests may be submitted via:
info@enertechgs.com
Identity verification may be required.
9. CHILDREN’S PRIVACY
Enertech does not knowingly collect information from children under 13 years old.
If such data is detected, it will be removed immediately.
10. THIRD-PARTY LINKS
Our website may contain links to external sites such as:
- Social media platforms
- Payment processors
- Cloud services
- Technology partners
- External tools
Enertech is not responsible for external privacy practices.
Users should review third-party policies independently.
11. EMAIL COMMUNICATIONS
By submitting your email, you agree to receive:
- Project updates
- Support emails
- Technical notices
- Marketing newsletters (optional)
- Administrative messages
Users may unsubscribe from marketing emails at any time.
12. INTERNATIONAL DATA TRANSFERS
Data may be stored or processed in:
- USA
- Cloud regions selected by clients
- Global infrastructure depending on project requirements
All transfers follow applicable security protocols.
13. DATA BREACH PROCEDURE
In case of a suspected breach:
- Investigation begins immediately
- Affected users may be notified if required
- Security patches or updates are applied
- Authorities may be informed depending on severity
Enertech prioritizes rapid response and transparency.
14. CHANGES TO THIS PRIVACY POLICY
Enertech may update this policy without prior notice.
Latest revision applies immediately after publication.
15. CONTACT INFORMATION
For privacy-related inquiries or data requests:
Enertech Trading LLC – Web & Software Solutions
1551, Cowne View, Dr 826, 10X
Apt Ormond Beach, Florida, USA
PO BOX 32174
1 (689) 306-7402 (USA)
info@enertechgs.com
